The simple word “no” is often the most difficult to say. Yet anyone can develop the skills to say no with confidence, kindness, and peace of mind. And the benefits are enormous. You’ll spend less time doing things you don’t want to do with people you don’t want to see, and move closer to your own priorities and passions.

How to Say No Without Feeling Guilty shows you:

The five simple techniques that will help you say no with finesse in nearly any situation
How to apply two basic principles to minimize guilt about saying no and reduce the likelihood of personal conflicts