Leadership

The Leader Who Had No Title: A Modern Fable on Real Success in Business and in Life

By Robin Sharma

For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made him one of the most sought-after leadership advisers in the world. Now, for the first time, Sharma makes his proprietary process available to you, so that you can get to your absolute best while helping your organization break through to a dramatically new level of winning in these wildly uncertain times.

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Above the Line: How the Golden Rule Rules the Bottom Line

By Steve Satterwhite

Imagine a place where no matter who you were or how you became part of a company’s ecosystem—as an employee, a customer, a partner or a vendor—you would be treated with dignity, respect and a whole lot of “Wow!”

A place that would lift everyone up. Where everyone could win. Where everyone had the chance to become the best possible versions of themselves, to grow and thrive and discover the best of themselves within the work they do. Where people to find the connection to their true selves, their authentic selves. In their work. Under our watch.

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The SPEED of Trust: The One Thing That Changes Everything

By Stephen M.R. Covey

With nearly 750,000 copies in print, this instant classic shows that establishing trust is “the one thing that changes everything” (Marcus Buckingham, coauthor of Now, Discover Your Strengths) in both business and life.  Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees, and constituents—is the essential ingredient for any high–performance, successful organization.

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HBR’s 10 Must Reads on Managing Yourself (with bonus article “How Will You Measure Your Life?”

By Clayton M. Christensen

If you read nothing else on managing yourself, read these 10 articles (plus the bonus article “How Will You Measure Your Life?” by Clayton M. Christensen). We’ve combed through hundreds of Harvard Business Review articles to select the most important ones to help you maximize yourself.

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Mastering the Rockefeller Habits

By Vern Harnish

What are the underlying handful of fundamentals that haven’t changed for over a hundred years? From Harnish’s famous “Mastering a One Page Strategic Plan” process that has been a best-selling article on the web to his concise outline of eight practical actions you can take to strengthen your culture, this book is a compilation of best practices adapted from some of the best-run firms on the planet.

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Perform Like a Rock Star & Still Have Time for Lunch

By Orna W. Drawas

Everyone wants to be a star at some point in their life. Become a true leader, a real mover, and quite simply, someone who people can count on to makes things happen. Inside the pages of Perform Like a Rock Star and Still Have Time for Lunch you can uncover ways to attain whole new levels in your own personal peak performance that can bring you greater success and fulfillment in your career – than you ever thought possible – and still have time for lunch . . . and so much more.

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The 5 Levels of Leadership: Proven Steps to Maximize Your Potential

By John C. Maxwell

#1 New York Times bestselling author John C. Maxwell explains how true leadership works and makes it accessible to everyone. Leadership does not come from your title. In fact, being named to a position is only the first and lowest of the five levels every effective leader achieves. To become more than a boss people are required to follow, you must master the ability to inspire and build a team that produces not only results, but also future leaders.

Leadership 101: What Every Leader Needs to Know

By John C. Maxwell

Drawing from John Maxwell’s bestsellers Developing the Leader Within You, The 21 Indispensable Qualities of a Leader, and Becoming a Person of Influence, Leadership 101 explores the timeless principles that have become Dr. Maxwell’s trademark style. In a concise, straightforward style, Maxwell focuses on essential and time-tested qualities necessary for true leadership — influence, integrity, attitude, vision, problem-solving, and self-discipline — and guides readers through practical steps to develop true leadership in their lives and the lives of others.

Leaders Eat Last: Why Some Teams Pull Together and Others Don’t

By Simon Sinek

Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled.
This is not a crazy, idealized notion. Today, in many successful organizations, great leaders are creating environments in which people naturally work together to do remarkable things.

In his travels around the world since the publication of his bestseller Start with Why, Simon Sinek noticed that some teams were able to trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives were offered, were doomed to infighting, fragmentation and failure. Why?

Leaders Open Doors

By Bill Treasurer

These seven simple words, spoken by author Bill Treasurer s five-year-old son, cut straight to what matters most about leadership: True leaders open doors for people. This radically simple concept is the heart of Leaders Open Doors.

This book presents a fresh and unique take on leadership that will benefit experienced leaders and those just starting their leadership journeys. With a little courage, anyone at any level can be a leader.

Who

By Geoff Smart

In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent.

The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate.

Be the Best at What Matters Most: The Only Strategy You will Ever Need

By Joe Calloway

Winners in business aren’t the ones who do the most things; the winners are the ones who do the most important things

Be the Best at What Matters Most. is about the one essential strategy for business leaders, entrepreneurs, owners, managers and those who want to be one. Simplify, focus, and win by outperforming all your competition on those things that create real value for the customer. This is about substance, not flash, and the ultimate “wow” factors of high quality performance, consistency and relentless improvement.

  • Thought provoking questions, activities, and action steps are built into every section of the book
  • Author Joe Calloway, an International Speakers Hall of Fame inductee, has been a popular business speaker for thirty years and worked with hundreds of companies to help them create and sustain success
  • Author has published four books with Wiley

Be the Best at What Matters Most will help you and your team focus on taking the actions that maximize results, growth, and profit.

Small Giants: Companies That Choose to Be Great Instead of Big

By Bo Burlingham

In Small Giants, veteran journalist Bo Burlingham takes us deep inside fourteen remarkable companies that have chosen to march to their own drummer. They include Anchor Brewing, the original microbrewer; CitiStorage Inc., the premier independent records-storage business; Clif Bar & Co., maker of organic energy bars and other nutrition foods; Righteous Babe Records, the record company founded by singer-songwriter Ani DiFranco; Union Square Hospitality Group, the company of restaurateur Danny Meyer; and Zingerman’s Community of Businesses, including the world-famous Zingerman’s Deli of Ann Arbor.

OOPS! 13 Management Practices That Waste Time & Money (and what to do instead)

By Aubrey C. Daniels

In these strained economic times when every penny counts (and demands accountability) you can no longer afford to invest in the financially flawed activities typically associated with . . .

  • Mergers & Acquisitions
  • Downsizing
  • Stretch goals
  • Performance Appraisal

And you really have to STOP . . .

  • Promoting people that nobody likes
  • Overrating smart people
  • Upsetting everyone with Employee of the Month programs

As the founder of a behavior-based process that has revitalized companies around the world, Aubrey C. Daniels has repeatedly witnessed the 13 most universally used, but ineffective management tactics. Businesses have been wasting time and funds on the same tired approaches for years. Now Daniels reveals WHAT TO DO INSTEAD!

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations

By James M. Kouzes

For more than 25 years, The Leadership Challenge has been the most trusted source on becoming a better leader, selling more than 2 million copies in over 20 languages since its first publication. Based on Kouzes and Posner’s extensive research, this all-new edition casts their enduring work in context for today’s world, proving how leadership is a relationship that must be nurtured, and most importantly, that it can be learned.

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You (10th Anniversary Edition)

By John C. Maxwell

If you’ve never read The 21 Irrefutable Laws of Leadership, you’ve been missing out on one of the best-selling leadership books of all time. If you have read the original version, then you’ll love this new expanded and updated one.

Internationally recognized leadership expert, speaker, and author John C. Maxwell has taken this million-seller and made it even better:

  • Every Law of Leadership has been sharpened and updated
  • Seventeen new leadership stories are included
  • Two new Laws of Leadership are introduced
  • New evaluation tool will reveal your leadership strengths—and weaknesses
  • New application exercises in every chapter will help you grow

Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action

By John Spence

The six core strategies to elevate any business-and how to implement them-made simple

What do the world’s most successful companies and organization have in common? And what can you actually take away and use from their examples? Distilling the best fundamental business strategies, trusted advisor and strategist John Spence helps you take a hard look at your business and together develop specific plans and action steps that will allow you to dramatically improve the success of your company.

The Five Temptations of a CEO, Anniversary Edition: A Leadership Fable

By Patrick Lencioni

A commemorative edition of the landmark book from Patrick LencioniWhen it was published ten years ago, The Five Temptations of a CEO was like no other business book that came before. Highly sought-after management consultant Patrick Lencioni deftly told the tale of a young CEO who, facing his first annual board review, knows he is failing, but doesn’t know why. Refreshingly original and utterly compelling, this razor-sharp novelette plus self-assessment (written to be read in one sitting) serves as a timeless and potent reminder that success as a leader can come down to practicing a few simple behaviors.  Behaviors that are painfully difficult for each of us to master. Any executive can learn how to recognize the mistakes that leaders can make and how to avoid them.

Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators

By Patrick Lencioni

In the years following the publication of Patrick Lencioni’s best-seller The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book. In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments, and real-world examples.

The Five Dysfunctions of a Team: A Leadership Fable

By Patrick Lencioni

In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.

The Advantage: Why Organizational Health Trumps Everything Else In Business Patrick

By M. Lencioni

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book, Lencioni brings together his vast experience and many of the themes cultivated in his other best-selling books and delivers a first: a cohesive and comprehensive exploration of the unique advantage organizational health provides.

Topgrading, 3rd Edition

By Bradford D. Smart Ph. D.

Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers.

Give and Take: A Revolutionary Approach to Success

By Adam M. Grant Ph.D

For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. It turns out that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return.

Willful Blindness: Why We Ignore the Obvious at Our Peril

By Margaret Heffernan

Why, after every major accident and blunder, do we look back and say, How could we have been so blind? Why do some people see what others don’t? And how can we change? Drawing on studies by psychologists and neuroscientists, and from interviews with business leaders, whistleblowers, and white collar criminals, distinguished businesswoman and writer Margaret Heffernan examines the phenomenon of willful blindness, exploring the reasons that individuals and groups are blind to impending personal tragedies, corporate collapses, engineering failures-even crimes against humanity.

Less Doing, More Living: Make Everything in Life Easier

By Ari Meisel

“Less is more”—or, more specifically, the less you have to do, the more life you have to live. Efficiency expert Ari Meisel details his “Less Doing” philosophy, which will streamline your life, and make everything easier.

Getting to Plan B: Breaking Through to a Better Business Mode

By John Mullins

You have a new venture in mind. And you’ve crafted a business plan so detailed it’s a work of art. Don’t get too attached to it. As John Mullins and Randy Komisar explain in Getting to Plan B, new businesses are fraught with uncertainty. To succeed, you must change the plan in real time as the inevitable challenges arise. In fact, studies show that entrepreneurs who stick slavishly to their Plan A stand a greater chance of failing-and that many successful businesses barely resemble their founders’ original idea.

Leaders Open Doors: A Radically Simple Leadership Approach to Lift People, Profits, and Performance

By Bill Treasurer

Leadership is the most overanalyzed, thoroughly dissected, and utterly confused topic in business. In Leaders Open Doors, author Bill Treasurer helps lighten the leadership load by disti lling that leaders are simply creators of opportunity for others. Using personal stories and anecdotes, Treasurer presents the idea of opendoor leadership-that is, the responsibility that leaders have for noticing, identifying, and creating opportunities for the benefit of people, organizations, and society.

The Focused Business: How Entrepreneurs Can Triumph Over Chaos

By Dave Crenshaw

The Evil Forces of Chaos Are Out to Destroy Your Small Business! Here’s how you can stop them . . . If you own or work in a small business, you’re at risk. Massive risk. Within five years of business operation, more than half of all businesses fail. By year ten, more than 65% are cut down. Why is this? And—more importantly—how can YOU break the cycle? In this highly original take on entrepreneurship, bestselling author, speaker, and business coach Dave Crenshaw confronts Chaos, the prime culprit of small business failure. He then arms you with the superhero utility belt you need to defeat Chaos and build a focused business. Through real-world examples, in-depth worksheets, and a healthy dose of wit, The Focused Business helps business owners and their key employees develop an action plan to overcome the seven Agents of Chaos, stay focused, and maximize profit. For any entrepreneur seeking to create a solid foundation for lasting growth, The Focused Business is the fun, imaginative, and absolutely invaluable guidebook. Book Trailer and more info at: FocusedBusiness.com

Turn the Ship Around!: A True Story of Turning Followers into Leaders

By David Marquet

David Marquet, an experienced Navy officer, was used to giving orders. As newly appointed captain of the USS Santa Fe, a nuclear-powered submarine, he was responsible for more than a hundred sailors, deep in the sea. In this high-stress environment, where there is no margin for error, it was crucial his men did their job and did it well. But the ship was dogged by poor morale, poor performance, and the worst retention in the fleet.

Marquet acted like any other captain until, one day, he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why the order wasn’t challenged, the answer was “Because you told me to.” Marquet realized he was leading in a culture of followers, and they were all in danger unless they fundamentally changed the way they did things.

That’s when Marquet took matters into his own hands and pushed for leadership at every level. Turn the Ship Around! is the true story of how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy’s traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control.

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

By Kerry Patterson

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

No B.S. Marketing To the Affluent

By Dan S. Kennedy

Here it is: no warm ‘n fuzzies—just hard-core strategies from real world trenches…for successfully repositioning your business, products, services and yourself to attract customers or clients for whom price is NOT a determining factor in their purchasing. The TRUTH is it takes no more work to attract customers/clients from the explosively growing Mass-Affluent, Affluent and Ultra-Affluent populations eager to pay premium prices in return for exceptional expertise, service and experiences. This is the fastest and surest path to prosper in tough times (selling to those least affected by recession) and to get rich in good times! • Understand the explosive growth of the affluent customer population—where there is LESS competition and much MORE profit • Practical Strategies Revealed: Lamborghini, Disney, the famous J. Peterman catalogs, Wal-Mart, Starbucks, $2,995 lobsters, Cold Stone Creamery, gourmet pizza, fashion-designer golf bags, and over 50 other fascinating and diverse true-life examples • E-FACTORS: 10 surprising Emotional Buy Triggers the affluent find irresistible • MILLION-DOLLAR MARKETING SYSTEM: Step-by-step blueprint comparable to those developed for six-figure clients, ready for do-it-yourself use • THE MAGIC LANGUAGE OF “MEMBERSHIP”: applied to any business for the affluent…from pizza shops and medical practices to retail stores and pet hotels

No B.S. Time Management for Entrepreneurs: The Ultimate No Holds Barred Kick Butt Take No Prisoners Guide to Time Productivity and Sanity

By Dan S. Kennedy

In this latest edition, Kennedy tackles the technology of today and delivers new insights and tools for boosting personal productivity in keeping with his “less is more” approach. New material includes how to outsource, buying experts, expertise and time. Kennedy covers virtual assistants, errand-running services, and the far-reaching scope of activities and tasks people are paying others to do for them. Kennedy also adds two new chapters discussing how to get more accomplished by leveraging cooperative relationships, why goal setting (and New Year’s Resolutions) fails and how he manages achievement.

V Is for Vulnerable: Life Outside the Comfort Zone

By Seth Godin

V is for Vulnerable looks and feels like a classic picture book. But it’s not for kids, it’s for hardworking adults. It highlights twenty-six of Seth Godin’s principles about treating your work as a form of art, with illustrations by acclaimed cartoonist Hugh MacLeod.

Freedom, Inc.: Free Your Employees and Let Them Lead Your Business to Higher Productivity, Profits, and Growth

By Brian M. Carney

The culture of freedom works–and Freedom, Inc. reveals the secrets of a successful business paradigm based on a trusting, nonhierarchical, liberated environment.  The visionary leaders profiled here performed near-miracles in driving their companies to unheard-of levels of success, often from unlikely or disheartening beginnings. Businesses as diverse as insurance company USAA, winemaker Sea Smoke Cellars, Gore & Associates, advertising agency The Richardson Group, Harley-Davidson, and Sun Hydraulics have had the insight and courage to challenge long-held management beliefs about human nature and employees–and radically depart from the traditional command-and-control structures, rules, and policies. By freeing up the individual initiative and risk-taking instincts of every employee, these companies showed they could dramatically outperform their rivals in an array of fiercely competitive industries.

Everyone Communicates, Few Connect: What the Most Effective People Do Differently

By John C. Maxwell

World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection. In Everyone Communicates, Few Connect, Maxwell shares the Five Principles and Five Practices to develop the crucial skill of connecting, including:

  • Finding common ground
  • Keeping your communication simple
  • Capturing people’s interest
  • Inspiring people
  • Staying authentic in all your relationships

The Go-Giver: A Little Story About a Powerful Business Idea

By Bob Burg

The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. And so one day, desperate to land a key sale at the end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consultant referred to by his many devotees simply as the Chairman.

Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison

By Joe Calloway

A revised and updated edition of the bestselling “no-nonsense guide to beating the competition.”-Publisher’s Weekly

Becoming a Category of One reveals how extraordinary companies do what they do so well and gives you the tools and ideas to help your business emulate their success. Packed with real case studies and personal reflections from successful business leaders, it helps you apply the best practices of the best companies to set yourself apart from your competitors and turn your business into a market leader.

Manage Your Day-to-Day: Build Your Routine, Find Your Focus, and Sharpen Your Creative Mind (The 99U Book Series)

By Jocelyn K. Glei

Are you over-extended, over-distracted, and overwhelmed? Do you work at a breakneck pace all day, only to find that you haven’t accomplished the most important things on your agenda when you leave the office?

The world has changed and the way we work has to change, too. With wisdom from 20 leading creative minds, Manage Your Day-to-Day will give you a toolkit for tackling the new challenges of a 24/7, always-on workplace.

Featuring contributions from: Dan Ariely, Leo Babauta, Scott Belsky, Lori Deschene, Aaron Dignan, Erin Rooney Doland, Seth Godin,Todd Henry, Christian Jarrett, Scott McDowell, Mark McGuinness, Cal Newport, Steven Pressfield, Gretchen Rubin, Stefan Sagmeister, Elizabeth G. Saunders, Tony Schwartz, Tiffany Shlain, Linda Stone, and James Victore. Plus, a foreword from Behance founder & CEO Scott Belsky.

Presentation Zen: Simple Ideas on Presentation Design and Delivery (2nd Edition) (Voices That Matter)

By Garr Reynolds

Best-selling author and popular speaker Garr Reynolds is back in this newly revised edition of his classic, best-selling book, Presentation Zen, in which he showed readers there is a better way to reach the audience through simplicity and storytelling, and gave them the tools to confidently design and deliver successful presentations.

In this new edition, Garr gives his readers new, fresh examples to draw inspiration from, with a whole new chapter for those who present on more technical and educational topics based on techniques used by many presenters who give high-level talks at TED and other powerhouse events. Whether the reader is in research, technology, business, or education–this book will show them how to take what could look like a really dry presenation and reinvigorate the material in totally fresh (and sometimes interactive!) ways that will make it memorable and resonate with the audience.

Switch: How to Change Things When Change Is Hard

By Chip Heath

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?

The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort—but if it is overcome, change can come quickly.

In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results:

  • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.
  • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.
  • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service

Start with Why: How Great Leaders Inspire Everyone to Take Action

By Simon Sinek

Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty?

In studying the leaders who’ve had the greatest influence in the world, Simon Sinek discovered that they all think, act, and communicate in the exact same way-and it’s the complete opposite of what everyone else does. People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers might have little in common, but they all started with why.

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

By Shep Hyken

Customer service isn’t a department–it’s a philosophy that includes every person and aspect of the best and brightest companies. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. In this sequel to the bestseller The Cult of the Customer, Shep Hyken delivers seven powerful strategies that any organization can implement to create greater customer and employee loyalty:

  • Membership: What if you treated the people you serve like members instead of customers?
  • Serious FUN: What if your employees felt a sense of fulfillment and enjoyment that made them loyal to you and your customers?
  • Partnership: What if your customers thought of you as a partner rather than just another vendor?
  • Hiring: What if you could implement innovative hiring processes to support your customer-service mission?
  • The After-Experience: What if you could create a memorable, positive experience after someone did business with you?
  • Community: What if you could create a community of evangelists–loyal customers who brag about you to their friends and associates?
  • Walking the Walk: What if every person in your company didn’t just deliver, but lived and breathed your vision for amazing customer service?

The Checklist Manifesto: How to Get Things Right

By Atul Gawande

In his latest bestseller, Atul Gawande shows what the simple idea of the checklist reveals about the complexity of our lives and how we can deal with it.

The modern world has given us stupendous know-how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry—in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge today has exceeded our ability as individuals to properly deliver it to people—consistently, correctly, safely. We train longer, specialize more, use ever-advancing technologies, and still we fail. Atul Gawande makes a compelling argument that we can do better, using the simplest of methods: the checklist. In riveting stories, he reveals what checklists can do, what they can’t, and how they could bring about striking improvements in a variety of fields, from medicine and disaster recovery to professions and businesses of all kinds. And the insights are making a difference. Already, a simple surgical checklist from the World Health Organization designed by following the ideas described here has been adopted in more than twenty countries as a standard for care and has been heralded as “the biggest clinical invention in thirty years” (The Independent).

The Habit Factor: An Innovative Method to Align Habits with Goals to Achieve Success

By Martin Grunburg

Everyone desires to achieve their goals and realize success, yet few do. The Habit Factor® encapsulates nearly 3,000 years of philosophy and success literature to reveal the most elemental and profound truth governing all personal achievement: HABIT is the single-greatest factor in a person’s ability to realize a life of success and achievement. For the first time ever, The Habit Factor® reveals its proven step-by-step methodology — a process that has received acclaim from top success coaches, personal trainers and PhD’s around the world. This book takes the reader on a “mind-bending adventure of insight and application” to explore the deepest mysteries of habit. Questions never before asked, or answered, are tackled within these pages, and you are certain to come out the other side awakened, empowered and transformed.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

By Mark Goulston M.D.

The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can’t break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people–whether they’re coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.